The Living Company cares a lot about your privacy. We therefore only process data that we need for
(improving) our services and carefully handle the information we have about you and your use of
our services have collected. We never make your data available for commercial purposes
Living Company. The starting date for the validity of these conditions is 15/05/2018, with the publication of
you are collected by us, what these data are used for and with whom and under what conditions
this information can possibly be shared with third parties. We also explain to you how we do your
store data and how we protect your data against misuse and what rights you have in relation to
the personal data you provide us with.
About the data processing
Below you can read how we process your data, where we save it, which
security techniques we use and for whom the data are transparent.
Our webshop has been developed with software from Lightspeed. Personal data that you provide for our benefit
services made available to us are shared with this party. Lightspeed has access to your
data to provide us (technical) support, they will never use your data for any other purpose.
Lightspeed is obliged, on the basis of the agreement that we have concluded with them, to make suitable arrangements
take security measures. These security measures consist of the application of SSL encryption and
regarding your use of the software, no personal data is collected and / or stored.
Lightspeed reserves the right to share collected data within its own group in order to
to further improve services.
We take web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and
does not use your data for your own purposes. However, this party can collect metadata about the use
of the services. These are not personal data. MyDomain has appropriate technical and organizational
measures taken to prevent loss and unauthorized use of your personal data. MyDomain is
on the basis of the confidentiality agreement.
E-mail and mailing lists
We send our e-mail newsletters with MailChimp. MailChimp will never own your name and e-mail address
use purposes. At the bottom of every e-mail sent automatically via our website you will see the
'unsubscribe' link. You will no longer receive our newsletter. Your personal data will be provided by MailChimp
e-mails are opened and read. MailChimp reserves the right to use your data for it
to further improve the services and to share information with third parties in this context.
-MultiSafepay and Afterpay
To handle a (part of) the payments in our webshop, we use the platform of
MultiSafepay and Afterpay. MultiSafepay and Afterpay process your name, address and residence details and your payment details such as your
bank account or credit card number. MultiSafepay and Afterpay have appropriate technical and organizational measures
taken to protect your personal data. MultiSafepay and Afterpay reserve the right to submit your data
to further improve the service and, in connection with this, (anonymised) data with
to share third parties. All the above mentioned safeguards regarding the protection of your personal data
are also applicable to the components of MultiSafepay's and Afterpay's services for which they engage third parties.
MultiSafepay and Afterpay do not store your data for longer than allowed by the legal terms.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the
PostNL services for carrying out the deliveries. It is therefore necessary that we give your name, address and
share your residence details with PostNL. PostNL uses this information only for the purpose of carrying out the
agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties
If you place an order with us, it is our job to have your package delivered to you. We use the
DHL services to carry out the deliveries. It is therefore necessary that we give your name, address and
to share residence details with DHL. DHL uses this data only for the purpose of carrying out the
agreement. In the event that DHL engages subcontractors, DHL will also provide your data to these parties
Invoicing and accounting
For our records of our administration and accounting we use the services of
e-bookkeeping. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected.
e-Bookkeeping is mandatory and will treat your data confidentially. e-Boehouden uses your
personal data for purposes other than those described above.
Purpose of data processing
-General purpose of processing
We only use your data for the benefit of our services. That is, the goal of the
processing is always directly related to the assignment you provide. We do not use your information
(focused) marketing. If you share information with us and we use this data to - other than at your request -
to contact you at a later time, we ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In some cases, The Living Company may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we send to you
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of The Living Company. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services
Cookies from third parties
In relation to you, we will notify you by e-mail.
The Living Company
Pieter Jelle Troelstraweg 5
T (010) 761-7075
E [email protected]
Contact person for privacy matters
T from Brandwijk
Living and Co. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest we will only use this information with your permission. Living and Co. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.
- If you place an order, we need your name, e-mail address, delivery address and payment details to execute your order and to keep you informed of the progress.
- To shop at Living and Co. To be as pleasant as possible, we store with your consent your personal information and the details regarding your order and the use of our services. This allows us to personalize the website.
- We use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this information, you can unsubscribe from our website.
- If you come to Living and Co. placing an order, if desired, we store your data on a Secure Server. You can enter a user name and password to include your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to enter them with every new order.
- Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
- If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site conditions.
Living and Co. does not sell your data
Living and Co. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.
For all questions
Drop us an email and we will do our best to respond within two working days
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